About the Event

February 2026 SESSION
Calibrated for Success: Aligning Your CTOs & Elevating Your Training Program

“Calibrated for Success” is a focused professional development session designed to help 9-1-1 centers strengthen the consistency, quality, and reliability of their Communications Training Officer (CTO) programs. When CTOs coach differently, trainees receive mixed expectations—leading to frustration, performance gaps, and extended training time. This session brings your training team back into alignment.

Participants will explore how to create standardized expectations, strengthen coaching communication, and build a unified training culture across the entire CTO team. Whether your agency uses formal training standards or develops its own programs, this session provides practical strategies to reduce inconsistency, minimize conflict, and increase trainee success.

KEY TAKEAWAYS
– Improve CTO alignment and consistency
– Strengthen coaching communication and expectations
– Reduce training confusion and performance variability
– Support faster, clearer trainee progression
– Build a unified training culture across the team
– Includes certificate of completion + on-demand access

2026 VIRTUAL LEARNING SESSIONS (VLS) – FULL SERIES

INTRODUCTION

The 2026 DALF Virtual Learning Sessions (VLS) deliver a full year of powerful, relevant, and practical education for 9-1-1 professionals. Each month features a 90–120 minute deep-dive session covering the most important and trending topics in emergency communications — including leadership, culture, crisis response, mental health, human trafficking, quality assurance, and more.
All registrants receive certificates of completion, and every webinar is available on-demand for flexible viewing.

PRICING

Full Series Access – $75

Includes all 12 monthly sessions, on-demand viewing, and certificates of completion.
Purchase the full series here:
👉 2026 VLS Series All-Access Pass

Individual Sessions – $15 each

Ideal for those seeking focused, topic-specific training without registering for the full year.

Facilitated By