A Year-Long Virtual Training Experience for 9-1-1 Professionals

2026 Virtual Learning Sessions - Building Excellence in Every Call

Elevate your skills, strengthen your team, and stay ahead of the evolving demands of emergency communications with the 2026 DALF Virtual Learning Sessions. This year-long series brings powerful, relevant, and practical training directly to you, designed for every level of the 9-1-1 profession.

Each month offers a new, expertly crafted session focused on the most critical topics shaping public safety today, from leadership and culture to crisis response, mental health, communication techniques, and more. These 90–120 minute virtual sessions provide real-world strategies, tools you can use immediately, and insights that support both personal and organizational growth.

Join us for a year of meaningful conversations, expert instruction, and transformative learning—because in 9-1-1, every call matters, every decision counts, and every opportunity to grow makes a difference.

R e g i s t e r   T o d a y !  

Upcoming In-Person Training

27 Mar
"A Victim's Plea; a 9-1-1 Call for Excellence" Tempe, AZ 03/27/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Scottsdale Police Department
06 Apr
"A Victim's Plea; a 9-1-1 Call for Excellence" CapCog 04/06/2026
A Victim's Plea; A 9-1-1 Call for Excellence
CapCog
07 Apr
"A Victim's Plea; a 9-1-1 Call for Excellence" Greater Harris, TX 04/07/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Greater Harris
08 Apr
"Essential Crisis Call Skills: Navigating Suicidal and Mental Health Emergencies" CapCog, TX 04/08/2026
Essential Crisis Call Skills: Navigating Suicidal and Mental Health Emergencies
CapCog
15 Apr
"A Victim's Plea; A 9-1-1 Call for Excellence" Elyria, OH 04/15/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Lorain County
25 Jan
Be The Difference 5K
Denise Amber Lee Foundation
05 May
"Human Trafficking Preparedness for the 9-1-1 Professional" Colorado APCO/NENA Conference - PreCon 05/04/2026
Human Trafficking Preparedness for the 9-1-1 Professional
Colorado APCO/NENA
05 May
"Power of Choice" Colorado APCO/NENA Conference - Opening Keynote 05/05/2026
07 May
"Frontline Supervisor Essentials" Dothan, AL - 05/07/2026
Frontline Supervisor Essentials
Dothan Police Department
16 Jun
"A Victim's Plea; a 9-1-1 Call for Excellence" Auburn, NY 06/16/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Cayuga County
17 Jun
"A Victim's Plea; A 9-1-1 Call for Excellence" Mount Morris, NY 06/17/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Livingston County
18 Jun
"A Victim's Plea; A 9-1-1 Call for Excellence" Mount Morris, NY 06/18/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Livingston County
11 Aug
"A Victim's Plea; a 9-1-1 Call for Excellence" Daphne, AL 08/11/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Daphne Police Department
13 Aug
"A Victim's Plea; a 9-1-1 Call for Excellence" Manchester, NH 08/13/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Manchester NH Police Department
02 Sep
"A Victim's Plea; a 9-1-1 Call for Excellence" Tampa, FL 09/02/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Tampa International Airport Police Department
24 Sep
"A Victim's Plea; a 9-1-1 Call for Excellence" Chicopee, MA 09/24/2026
A Victim's Plea; A 9-1-1 Call for Excellence
WESTCOMM Regional Dispatch
25 Sep
"A Victim's Plea; a 9-1-1 Call for Excellence" Chicopee, MA 09/25/2026
A Victim's Plea; A 9-1-1 Call for Excellence
WESTCOMM Regional Dispatch