Not Your Standard Webinar.
These Are 90–120 Minute Intensive Training Sessions. Each session goes far beyond a traditional webinar, offering focused, high-impact learning designed for real-world application in the 9-1-1 center. Explore the session listings below to see this year’s full lineup and choose the option that works best for you.
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Denise Amber Lee Foundation
January - Hidden in Plain Sight, Human Trafficking Awareness for the 9-1-1 ProfessionalDenise Amber Lee Foundation
February - Calibrated for Success: Aligning Your CTOs and Elevating Your Training ProgramDenise Amber Lee Foundation
March - Promoted but Not Prepared: A Survival Guide for New SupervisorsDenise Amber Lee Foundation
April – Recognition as a Culture Builder: Celebrating the People Behind the HeadsetDenise Amber Lee Foundation
June — Telecommunicator CPR (T-CPR) Best Practices: Saving Lives Through the HeadsetDenise Amber Lee Foundation
July - Dispatching Your Future: Preparing for Your Next Step in 9-1-1 LeadershipDenise Amber Lee Foundation
August - The Comfort Trap: Recognizing and Reversing Complacency Behind the HeadsetDenise Amber Lee Foundation
September – Voices in Crisis: Navigating Suicidal and Mental Health Calls with Empathy and ClarityDenise Amber Lee Foundation
October — Domestic Violence Awareness in 9-1-1: Recognizing the UnspokenDenise Amber Lee Foundation
November - Part 1: Beyond Good Enough, How Culture Shapes Performance When It Matters MostDenise Amber Lee Foundation
December - Part 2: The Aftermath Effect, Culture’s Role in Healing, Learning, and Moving ForwardHave Questions About Our 2026 Virtual Learning Sessions Series?
If you’d like more information about our Agency Pricing, details about upcoming sessions, or have any other questions, we’re here to help. Please contact us using the form below and our team will get back to you promptly.