Who We Are

Training is our heart...

But we are so much more

In addition to initiatives to help the lives of dispatchers through training and our technology partners, quality assurance, and the lovely faces above - we are led by a phenomenal Board of Directors, office staff, and volunteers.

Nothing we do is possible without them, and the love we receive from the 9-1-1 industry. It is our unspoken mission to keep earning that trust and comradery.

Thanks for being here.

Upcoming Live Presentations

08 Apr
"A Victim's Plea; Meeting Expectations" Tewksbury, MA 04/8/2025
A Victim's Plea; A 9-1-1 Call for Excellence
Northern Middlesex RECC
20 Mar
"Victim's Plea: A 9-1-1 Call for Excellence" Buckeye, AZ 03/20/2025
A Victim's Plea; A 9-1-1 Call for Excellence
Buckeye Police Department
26 Mar
"Victim's Plea: A 9-1-1 Call for Excellence" Auburn Hills, MI 03/26/2025
A Victim's Plea; A 9-1-1 Call for Excellence
Auburn Hills Police Department
06 May
"Victim's Plea: A 9-1-1 Call for Excellence" St. Augustine, FL 04/06/2025
A Victim's Plea; A 9-1-1 Call for Excellence
St Johns County Sheriff
08 May
"Victim's Plea: A 9-1-1 Call for Excellence" St. Augustine, FL 05/08/2025
A Victim's Plea; A 9-1-1 Call for Excellence
St Johns County Sheriff
28 Apr
"Victim's Plea: A 9-1-1 Call for Excellence" Des Moines, IA 04/28/2025
A Victim's Plea; A 9-1-1 Call for Excellence
Iowa APCO/NENA Spring Conference
29 Apr
"Domestic Violence: Why They Stay" Des Moines, IA 04/29/2025
Domestic Violence: Why They Stay
Iowa APCO/NENA Spring Conference
10 Jun
"Lessons Learned from an Active Shooter" Tarrant County 06/10/2025
Lessons Learned from an Active Shooter
Tarrant County 911 District