Who We Are

Training is our heart...

But we are so much more

In addition to initiatives to help the lives of dispatchers through training and our technology partners, quality assurance, and the lovely faces above - we are led by a phenomenal Board of Directors, office staff, and volunteers.

Nothing we do is possible without them, and the love we receive from the 9-1-1 industry. It is our unspoken mission to keep earning that trust and comradery.

Thanks for being here.

Upcoming Live Presentations

28 Jan
"Hope in the Midst of Chaos" Conroe, TX 01/27/2025
Lessons Learned from an Active Shooter
Montgomery County ECD
29 Jan
"A Victim's Plea; Meeting Expectations" Austin, TX 01/29/2025
A Victim's Plea; A 9-1-1 Call for Excellence
CapCog
30 Jan
"A Victim's Plea; Meeting Expectations" Houston, TX 01/30/2025
A Victim's Plea; A 9-1-1 Call for Excellence
Greater Harris County
19 Mar
"A Victim's Plea; Meeting Expectations" Webster, MA 03/19/2025
A Victim's Plea; A 9-1-1 Call for Excellence
South Worcester Communication Center
20 Mar
"Why They Stay; Domestic Violence Awareness" Webster, MA 03/20/2025
Why They Stay; Domestic Violence Awareness
South Worcester Communication Center
10 Apr
"A Victim's Plea; Meeting Expectations" Tewksbury, MA 04/10/2025
A Victim's Plea; A 9-1-1 Call for Excellence
Northern Middlesex RECC