About the Event

Empowering Excellence in Every 9-1-1 Center

The 2026 Virtual Learning Sessions (VLS) deliver powerful, relevant, and skill-building education directly to the headsets of 9-1-1 professionals nationwide. Each month features a focused, 90–120 minute deep-dive session on the most important and emerging issues impacting emergency communications today—leadership, culture, crisis response, mental health, human trafficking, quality assurance, training, and more.

Whether you're a telecommunicator, CTO, supervisor, QA evaluator, manager, or agency leader, the VLS Series provides practical tools that strengthen performance, elevate professionalism, and support the well-being of the teams who answer the call.

Every session includes:

• Live virtual instruction with expert presenters

• Certificate of completion

• On-demand access to all recorded sessions

• Downloadable resources when applicable

Why Choose the All-Access Pass?

✔ Best Value — Only $75 for the Entire Year

The VLS All-Access Pass gives you full, year-round admission to all 12 sessions—live and on-demand—at one low price. Includes unlimited access to every 2026 VLS session, plus all recordings and materials.

✔ Flexible Learning

Attend live or watch anytime—perfect for shift schedules and agency training programs.

✔ Built for Every 9-1-1 Professional

From frontline telecommunicators to agency leadership, VLS content meets the real-world needs of emergency communications.

✔ Recognized Professional Development

Earn certificates that support QA requirements, training documentation, or career advancement.

Agency Pricing Available

We offer agency pricing options that provide VLS access for all staff members in your agency.

To inquire about agency rates:

• Email us at info@deniseamberlee.org, or

• Use the contact form below and mention “VLS Agency Pricing.”

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