Who We Are

These are the professionals helping fulfill our training mission.

Nathan Lee

President
Matt Grogan

Director of Program Development
Josh Fonseca

Instructor
Tina DeCola

Instructor
Karlea Brown

Instructor
Amber "AJ" Darby

Online Platform Manager

Training is our heart...

But we are so much more

In addition to initiatives to help the lives of dispatchers through training and our technology partners, quality assurance, and the lovely faces above - we are led by a phenomenal Board of Directors, office staff, and volunteers.

Nothing we do is possible without them, and the love we receive from the 9-1-1 industry. It is our unspoken mission to keep earning that trust and comradery.

Thanks for being here.

Upcoming Live Presentations

22 Sep
"A Victim's Plea; a 9-1-1 Call for Excellence" Carlsbad, CA 09/22/2026
A Victim's Plea; A 9-1-1 Call for Excellence
City of Carlsbad
V i e w   E v e n t  
15 Oct
"Domestic Violence: Why They Stay" Elyria, OH 10/15/2026
Why They Stay; Domestic Violence Awareness
Elyria Police Department
V i e w   E v e n t  
03 Nov
"A Victim's Plea; a 9-1-1 Call for Excellence" Thornton, CO 11/03/2026
A Victim's Plea; A 9-1-1 Call for Excellence
City of Thornton Communications Center
V i e w   E v e n t  
05 Nov
"A Victim's Plea; a 9-1-1 Call for Excellence" Columbia, MO 11/05/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Boone County Joint Communications
V i e w   E v e n t  
06 Nov
"A Victim's Plea; a 9-1-1 Call for Excellence" Columbia, MO 11/06/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Boone County Joint Communications
V i e w   E v e n t  
19 Nov
"A Victim's Plea; a 9-1-1 Call for Excellence" Frankfort, IN 11/19/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Clinton County Central Dispatch
V i e w   E v e n t  
01 Dec
"A Victim's Plea; a 9-1-1 Call for Excellence" Carthage, NC 12/01/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Moore County Public Safety
V i e w   E v e n t  
25 Feb
"A Victim's Plea; a 9-1-1 Call for Excellence" Chicopee, MA 02/25/2027
A Victim's Plea; A 9-1-1 Call for Excellence
WESTCOMM Regional Dispatch
V i e w   E v e n t  
26 Feb
"A Victim's Plea; a 9-1-1 Call for Excellence" Chicopee, MA 02/26/2027
A Victim's Plea; A 9-1-1 Call for Excellence
WESTCOMM Regional Dispatch
V i e w   E v e n t  
19 Jan
"A Victim's Plea; a 9-1-1 Call for Excellence" Bristol, FL 01/19/2027
A Victim's Plea; A 9-1-1 Call for Excellence
Liberty County Sheriff's Office
V i e w   E v e n t  
Be The Difference Conference 2027 Registration
Denise Amber Lee Foundation
V i e w   E v e n t  
06 Apr
"A Victim's Plea; a 9-1-1 Call for Excellence" Westerville, OH 04/06/2027
A Victim's Plea; A 9-1-1 Call for Excellence
Westerville Emergency Communications
V i e w   E v e n t  
07 Apr
"A Victim's Plea; a 9-1-1 Call for Excellence" Westerville, OH 04/07/2027
A Victim's Plea; A 9-1-1 Call for Excellence
Westerville Emergency Communications
V i e w   E v e n t  

Made possible thanks to our corporate partners, including: