Who We Are

Training is our heart...

But we are so much more

In addition to initiatives to help the lives of dispatchers through training and our technology partners, quality assurance, and the lovely faces above - we are led by a phenomenal Board of Directors, office staff, and volunteers.

Nothing we do is possible without them, and the love we receive from the 9-1-1 industry. It is our unspoken mission to keep earning that trust and comradery.

Thanks for being here.

Upcoming Live Presentations

06 Jan
"Why They Stay; Domestic Violence Awareness" West Yarmouth, MA 01/06/2025
Domestic Violence; Why They Stay
Yarmouth Police Department
07 Jan
"A Helping Hand; Peer Support in Your Communication Center" West Yarmouth, MA 01/07/2025
A Helping Hand: Peer Support in Your Communication Center
Yarmouth Police Department
09 Dec
"A Victim's Plea; Meeting Expectations" Wilbraham, MA 12/09/2024
A Victim's Plea; Meeting Expectations
Wilbraham Police Department
10 Apr
"A Victim's Plea; Meeting Expectations" Tewksbury, MA 04/10/2025
A Victim's Plea; Meeting Expectations
Northern Middlesex RECC
14 Jan
"A Victim's Plea; Meeting Expectations" Goodyear, AZ 01/14/2025
A Victim's Plea; Meeting Expectations
Goodyear Police Department