Be the Difference 2026

Check out our New Conference Website!

Visit BTD2026.org to explore the full agenda, speaker lineup, hotel information, and more.

Join industry leaders, innovators, and change-makers at this year’s can’t-miss event.

✨ Don’t wait—reserve your spot now before it sells out!

In-Person Training

Online Training

Upcoming Classes

Be the Difference Conference - Registration open now!

About the Foundation

Learn more about our mission, board, and instructors.
Denise's Story

Who was she, what happened, and why did she inspire our Foundation?
Quality Assurance

The services we offer to help ensure your call center's success and best practices
DALF Updates

Stay informed with the latest updates, training insights, and advocacy efforts from the Denise Amber Lee Foundation. Together, we’re strengthening the 9-1-1 community and making a lasting impact.

Made possible thanks to our corporate partners, including:

Featured Courses

Upcoming In-Person Training

05 Sep
"Lessons Learned from an Active Shooter" Natick, MA 09/05/2025
Lessons Learned from an Active Shooter
Natick Police Department
V i e w   E v e n t  
08 Sep
"Lessons Learned from an Active Shooter" Wilbraham, MA 09/08/2025
Lessons Learned from an Active Shooter
Wilbraham RECC
V i e w   E v e n t  
09 Sep
"Domestic Violence: Why They Stay" Auburn, NY 09/09/2025
Why They Stay; Domestic Violence Awareness
Cayuga County 911
V i e w   E v e n t  
10 Sep
"Domestic Violence: Why They Stay" Auburn, NY 09/10/2025
Why They Stay; Domestic Violence Awareness
Cayuga County 911
V i e w   E v e n t  
26 Sep
"Victim's Plea: A 9-1-1 Call for Excellence" Westminster, CO 09/26/2025
A Victim's Plea; A 9-1-1 Call for Excellence
City of Westminster Police Department
V i e w   E v e n t  
01 Oct
"Victim's Plea: A 9-1-1 Call for Excellence" Newport News, VA 10/01/2025
A Victim's Plea; A 9-1-1 Call for Excellence
Newport News Police Department
V i e w   E v e n t  
10 Oct
"A Victim's Plea; a 9-1-1 for Excellence" Frankfort, IN 10/10/2025
A Victim's Plea; A 9-1-1 Call for Excellence
Denise Amber Lee Foundation
V i e w   E v e n t  
30 Oct
"Best Practices of a Successful CTO Program" Littleton, CO 10/30/2025
Building a Successful CTO Program
Arapahoe County 911 Authority
V i e w   E v e n t  
04 Nov
"Victim's Plea: A 9-1-1 Call for Excellence" Elizabethtown, KY 11/04/2025
A Victim's Plea; A 9-1-1 Call for Excellence
Hardin County 9-1-1
V i e w   E v e n t  
05 Nov
"Victim's Plea: A 9-1-1 Call for Excellence" Elizabethtown, KY 11/05/2025
A Victim's Plea; A 9-1-1 Call for Excellence
Hardin County 9-1-1
V i e w   E v e n t  
14 Nov
"Human Trafficking Preparedness for the 9-1-1 Professional" Natick, MA 11/14/2025
Human Trafficking Preparedness for the 9-1-1 Professional
Natick Police Department
V i e w   E v e n t  
01 Dec
"Domestic Violence: Why They Stay" Wilbraham, MA 12/01/2025
Why They Stay; Domestic Violence Awareness
Wilbraham RECC
V i e w   E v e n t  
13 Jan
"A Victim's Plea; a 9-1-1 for Excellence" Kalamazoo, MI 01/13/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Kalamazoo County Consolidated Dispatch Authority
V i e w   E v e n t