A Year-Long Virtual Training Experience for 9-1-1 Professionals

2026 Virtual Learning Sessions - Building Excellence in Every Call

Elevate your skills, strengthen your team, and stay ahead of the evolving demands of emergency communications with the 2026 DALF Virtual Learning Sessions. This year-long series brings powerful, relevant, and practical training directly to you, designed for every level of the 9-1-1 profession.

Each month offers a new, expertly crafted session focused on the most critical topics shaping public safety today, from leadership and culture to crisis response, mental health, communication techniques, and more. These 90–120 minute virtual sessions provide real-world strategies, tools you can use immediately, and insights that support both personal and organizational growth.

Join us for a year of meaningful conversations, expert instruction, and transformative learning—because in 9-1-1, every call matters, every decision counts, and every opportunity to grow makes a difference.

R e g i s t e r   T o d a y !  

Upcoming In-Person Training

12 Dec
"A Victim's Plea; a 9-1-1 Call for Excellence" Natick, MA 12/12/2025
A Victim's Plea; A 9-1-1 Call for Excellence
Natick Police Department
13 Jan
"A Victim's Plea; a 9-1-1 for Excellence" Kalamazoo, MI 01/13/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Kalamazoo County Consolidated Dispatch Authority
25 Jan
"Onstage Under Pressure: Disney-Inspired Service for the Headset" Knoxville, TN 1/25/2026
Be the Difference Pre-Conference Course
Be the Difference Conference
25 Jan
Be The Difference 5K
Denise Amber Lee Foundation
02 Mar
"Domestic Violence: Why They Stay" Wilbraham, MA 03/02/2026
Why They Stay; Domestic Violence Awareness
Wilbraham RECC
26 Mar
"A Victim's Plea; a 9-1-1 Call for Excellence" Tempe, AZ 03/26/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Scottsdale Police Department
27 Mar
"A Victim's Plea; a 9-1-1 Call for Excellence" Tempe, AZ 03/27/2026
A Victim's Plea; A 9-1-1 Call for Excellence
Scottsdale Police Department