Registration for BTD ‘25 is still open!

Be The Difference is almost here! Join us in early February!

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Who We Are

About the Foundation

Learn more about our mission, board, and instructors.
Denise's Story

Who was she, what happened, and why did she inspire our Foundation?
Quality Assurance

The services we offer to help ensure your call center's success and best practices

Made possible thanks to our corporate partners, including:

Featured Courses

Upcoming In-Person Training

28 Jan
"Hope in the Midst of Chaos" Conroe, TX 01/27/2025
Lessons Learned from an Active Shooter
Montgomery County ECD
V i e w   E v e n t  
29 Jan
"A Victim's Plea; Meeting Expectations" Austin, TX 01/29/2025
A Victim's Plea; A 9-1-1 Call for Excellence
CapCog
V i e w   E v e n t  
30 Jan
"A Victim's Plea; Meeting Expectations" Houston, TX 01/30/2025
A Victim's Plea; A 9-1-1 Call for Excellence
Greater Harris County
V i e w   E v e n t  
19 Mar
"A Victim's Plea; Meeting Expectations" Webster, MA 03/19/2025
A Victim's Plea; A 9-1-1 Call for Excellence
South Worcester Communication Center
V i e w   E v e n t  
20 Mar
"Why They Stay; Domestic Violence Awareness" Webster, MA 03/20/2025
Why They Stay; Domestic Violence Awareness
South Worcester Communication Center
V i e w   E v e n t  
10 Apr
"A Victim's Plea; Meeting Expectations" Tewksbury, MA 04/10/2025
A Victim's Plea; A 9-1-1 Call for Excellence
Northern Middlesex RECC
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