Best Practices of a Successful QA/QI Program
"Best Practices of a Successful QA/QI Program" O'Fallon, MO 10/11/2024
City of O'Fallon Police Department
About the Event
October, 11, 2024 · 8am - 5pm EST
The Denise Amber Lee tragedy rocked headlines and gained national attention because of the absolute perfect storm of errors and mistakes that were made in January of 2008. In 2015, The Denise Amber Lee Foundation was a driving force behind the first ever ANSI Standard for the Establishment of a Quality Assurance and Quality Improvement Program for Public Safety Answering Points, Five board members from the foundation were part of the comprehensive national workgroup that crafted this document.
Come and hear Sherrill, the Quality Assurance Director of the Denise Amber Lee Foundation, and Nathan Lee, President and CEO, as they inspire, motivate, and help drive you to create a comprehensive Quality Assurance/Improvement process for your communications center. (8 hour course)
Get there
E-mail us
info@deniseamberlee.orgCity of O'Fallon Police Department
1019 Bryan Road O’Fallon, MO. 63366
Interested in this course, but have questions?
Feel free to reach out. We're happy to discuss questions about hosting, certifications, and more.