A Helping Hand: Peer Support in Your Communication Center

  • In-Person Training

About this course

We are the FIRST responders. Call after call, day after day, we
listen to people experience the worst day of their entire lives. But at
the end of that day who takes care of us and who do we turn to? Learning
to take care of each other is crucial in our industry. Therefore,
having the tools and resources at hand when your team is in crisis or
after a critical incident can make a huge difference in the health and
well-being of your center.

In this class, through instruction, hands on exercises, and scenario
training, you will learn how to set up a peer support team, learn
debriefing and defusing skills, suicide awareness, listening skills, and
compassion fatigue.

Taught by Tina DeCola from Las Vegas Fire and Rescue. (8 hour course)

Upcoming A Helping Hand: Peer Support in Your Communication Center Presentations

20 Jul
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