The CTO Calibration Workshop is an intensive, dynamic 8-hour experience designed to meticulously refine and align your training program with the strategic goals and expectations of your PSAP. This workshop goes beyond basic training; it empowers your training team by fostering active, hands-on engagement from your CTOs to collaboratively enhance or develop new Standardized Evaluation Guides that are not only comprehensive but highly effective.

This session provides the tools and framework necessary to create clear, actionable performance standards that directly impact trainee evaluations. By improving SEGs, the workshop ensures a consistent, structured approach to assessing trainee performance, resulting in DORs that are precise, specific, and easily understood, allowing for transparent and fair evaluation across all levels.

Building on the foundational concepts introduced in the “Creating a Successful CTO Program” class, the workshop fosters a deep collaborative environment where every participant plays a vital role. By encouraging full engagement and open dialogue, the session ensures that all components of the training program are aligned across the board, from leadership down to the trainees. This alignment is key to creating a cohesive, efficient, and motivated team culture, driving sustained personal and organizational growth while ensuring the success of future trainees.

By the end of this workshop, your team will not only have refined the training program but will have established a unified vision for success—one that thrives on clarity, consistency, and continuous improvement.