Combating Complacency

  • In-Person Training

About this course

It can be easy to slip into complacency when day to day tasks become familiar and almost routine. This can cause dispatchers to become less attentive, thorough, and potentially allow standards to slip. This session looks at how we prepare for the unexpected and maintain our focus despite the ease of complacency.

Taught by Halcyon Frank, ENP. (4 hours)

Upcoming Combating Complacency Presentations

22 Feb
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