After 25 years and counting in Public Safety, Tracy has recently launched her own company and podcast “On Scene First” which focuses on educating public safety professionals on must-have technology tools and mental health resources to help save lives on both sides of the call.
From dispatcher to chief dispatcher, Tracy spent many years serving her community in rural Massachusetts, Tracy still serves as a call firefighter/EMT on her local call fire department and is a lead instructor of their Fire/EMS Explorer post.
With a passion for training and public speaking, Tracy is also a part-time instructor for the Public Safety Group for almost 10 years. She has also been recognized nationally for her efforts to train telecommunicators and bring awareness to PTSD and public safety through conference training sessions, webinars, and keynote presentations. In 2020, Tracy was proudly named the NG911 Institute “Industry Professional of the Year.”