Sheila Hanna is the Project Manager for the Denise Amber Lee Foundation. She is one of the most prominent voices advocating for 9-1-1 Telecommunicators in public-safety. She began her career at a 9-1-1 communication center in South Carolina. For the next several years, Sheila worked at two other centers and built three CTO programs and one Quality Assurance program. Sheila later joined APCO International as an instructor and employee for over 20 years, serving as the Education and Training Administrator.
Sheila is a published author; she released her memoir “Finding Daddy,” which explains the stress of working in the public safety industry after going through a personal tragedy.
In addition to her public safety experience, Sheila is an entrepreneur. She is the proud founder and owner of Chalk It Up in Designs, a DIY home decor business.