Upcoming Events

July 21-22nd, 2015
"A Victim's Plea; Meeting Expectations"
Athens-Clarke Police Department
Athens, Georgia

Nathan Lee, founder and President of the Denise Amber Lee Foundation, and Ryan Chambers, dispatch supervisor for the University of North Carolina Chapel Hill, tie together the elements of the Denise Amber Lee tragedy. A positive and uplifting presentation, students will learn of the obvious failures that day to the more in-depth concepts such as leadership, hiring, teamwork, training, and encouraging employees in a communications center. This is an 8-hour 1 day class held on two seperate days, July 21 and 22. Co-hosted by Athens-Clarke Police Department.
Eventbrite - "A Victim's Plea; Meeting Expectations


August 16th-19th, 2015
APCO 2015
Convention Center
Washington, DC

Sunday, August 16, 2015
2:40 PM - 3:40 PM Hiring the "Right" People Nathan Lee
Geoff Weiss
Communications Center Management

We all know “most people” can't do this job. With turnover, retention, morale issues, and poor customer service running rampant throughout the 9-1-1 industry, this session will take a look at the root of a lot of those issues. It starts with hiring the “Right” people. The Denise Amber Lee Foundation will dive into some do’s and don’t’s of a successful hiring process. From an effective testing process, to an initial training program, this session will give you a formula for success in attacking turnover, retention, and creating a positive culture in your center.

Wednesday, August 19, 2015
1:15 PM - 2:15 PM Leave Your Ego at the Door Nathan Lee
Ryan Chambers
Frontline Telecommunicator

Utilizing the events of the Denise Amber Lee story, this session will bring to light the importance of teamwork inside of a 911 center as well as how egos will prevent the job from getting done, which could have devastating consequences. During the Denise Amber Lee tragedy, the lack of teamwork was a defining factor in the failure of proper communication which led to missed opportunities to capture the suspect and prevent the tragic murder of Denise. Dispatchers from all ranks will leave with a sense of pride for the integral job they perform everyday.


August 26th-27th, 2015
"A Victim's Plea; Meeting Expectations"
Lucas County 9-1-1
Toledo, Ohio

Nathan Lee, founder and President of the Denise Amber Lee Foundation, ties together the elements of the Denise Amber Lee tragedy. A positive and uplifting presentation, students will learn of the obvious failures that day to the more in-depth concepts such as leadership, training, and encouraging employees in a communications center. Co-hosted with Lucas County 9-1-1. Event is 4 hour course held 4 times over 2 seperate days. For questions please email Nathan Lee at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or Matthew Hanenkrath at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Eventbrite - "A Victim's Plea; Meeting Expectations


September 17th, 2015
"A Victim's Plea; Meeting Expectations"
St Johns County Sheriff's Office Squad Room
St. Augustine, Florida

Nathan Lee, founder and President of the Denise Amber Lee Foundation, and Ryan Chambers, dispatch supervisor for the University of North Carolina Chapel Hill, tie together the elements of the Denise Amber Lee tragedy. A positive and uplifting presentation, students will learn of the obvious failures that day to the more in-depth concepts such as leadership, hiring, teamwork, training, and encouraging employees in a communications center. Registration fee is $135 per person. Hosted by the St Johns County Sheriff's Office. For additional info please contact Nathan Lee at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or Debra Smith at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Thank you!
Eventbrite - "A Victim's Plea; Meeting Expectations