Welcome to DeniseAmberLee.org.
Our Mission Statement: To promote and support public safety through uniform
training, standardized protocols, defined measurable outcomes, and technological
advances in the 9-1-1 system.
We need your help. Whatever you can give.
Currently, many states have no kind of standards set for the training of 9-1-1 dispatchers.
Although Florida is making an effort (a bill for 9-1-1 reform was recently passed
in Denise's name), it is still considered a voluntary measure to participate in
the training standards. We would like to see proper training become mandatory, not
voluntary. We'd like to learn from the mistakes made, move forward and fix the inadequacies.
9-1-1 is here to save lives, and when it doesn't because of confusion and procedural
breakdowns, that is unacceptable. We need to restore confidence in the 9-1-1 system.
That is the most important thing. 9-1-1 operators and dispatchers should be praised
for doing their job correctly, not everyone can handle the high stress conditions
of the job.
WHY?: In January 2008, Denise Lee was kidnapped in broad daylight, and struggled
for her life for several hours. In that time, 4 9-1-1 calls were placed, including
one from Denise herself, and one from a courageous bystander, Jane Kowalski, who
provided an exact location of Denise to authorities while she was on the phone for
several minutes. Because those 9-1-1 calls were not all properly handled, it was possible
for Denise's rapist and murderer to commit his crimes. She left behind two small
boys, a husband, and a loving family. While obviously, the 9-1-1 call center did not
intend for this to happen, or actually "pull the trigger", evidence shows that there
were available resources to save her life, and they were not used. Denise's story
is not the only one of its kind, a few months later Brittany Zimmermann, the poor
college student in Wisconsin who called 9-1-1 with her cell phone, and when a dispatcher
failed to issue a return call, became another unfortunate murder victim. These are
merely examples of a splintered system without any national regulations, which we
strive to remedy.
WHO?: The Denise Amber Lee Foundation was established at the
Gulf Coast Community Foundation of Venice.
Please donate to our cause.